Order Management Notifications Reference

📄️ Shipment Created

Description - Notification sent when an shipment is created in seller system.

📄️ Hold

Description - Notification sent when a shipment is flagged as Hold for COD, address, buyer authenticity, or other verifications. A shipment can be put on hold at any stage in a transaction.

📄️ Unhold

Description - Notification sent after a shipment , which was flagged as Hold, is released for further processing after making relevant verifications.

📄️ Packed

Description - Notification sent when an shipment state is changed to PACKED.

📄️ Ready To Dispatch

Description - Notification sent when an shipment is marked “Ready to Dispatch” by the seller.

📄️ Pickup Complete

Description - Notification sent when the shipment is picked up by the logistics team.

📄️ Shipped

Description - Notification sent when a shipment is shipped to the delivery hub.

📄️ Delivered

Description - Notification sent when a shipment is delivered to the buyer.

📄️ Dispatch Dates Changed

Description - Notification sent when there is a change in the shipment dispatch dates.

📄️ Shipment Cancelled

Description - Notification sent when any order item inside the shipment is cancelled.

📄️ Shipment Form Failed

Description - Notification sent when form generation for any shipment failed from flipkart end.

📄️ Return Created

Description - Notification sent when a new return request is created.

📄️ Return Tracking Id Updated

Description - Notification sent when tracking details for a customer return is updated.

📄️ Return Expected Date Changed

Description - Notification sent when the expected date of return of an orderItem changes.

📄️ Return PickedUp

Description - Notification sent when a return is picked up

📄️ Return Completed

Description - Notification sent after processing and completing a return request.

📄️ Return Cancelled

Description - Notification sent when a return request is revoked.